Refund Policy

Living Language Forge is operated by Venta Belgarum. We want you to be happy with your purchase. If you are not satisfied, you may request a full refund within 30 days of the date of your order.

This applies to paid subscriptions and to one-time Forge credit purchases.

Payments on Living Language Forge are processed by our reseller and Merchant of Record, Paddle.com. Refunds are handled by Paddle on our behalf.

To request a refund, you can do any of the following:

• Visit paddle.net and look up your order using the email address you used at checkout.
• Contact Paddle support directly via the help center linked from your receipt email.
• Contact us through the support channel inside the app, and we will pass your request to Paddle.

Refunds are normally returned to the original payment method.

Separately from the money-back guarantee above, Forge credits spent on an AI action that fails are automatically refunded to your in-app credit balance. This is in addition to, not a replacement for, your right to request a monetary refund under this policy.

You can cancel a subscription at any time. Cancellation stops future renewals; access continues until the end of the current billing period. If you cancel within 30 days of your initial purchase and would like a refund of that payment, request it as described above.

If something has gone wrong with a payment, please contact us or Paddle first — we are almost always able to resolve issues directly and more quickly than a chargeback.

For Paddle's own refund handling, see the Paddle Refund Policy.